FAQs
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Service Related FAQs

All

How do I submit my design for custom packaging?

You can submit your design files via email or through our online portal. Our design team will collaborate with you to refine the details and ensure the final packaging product aligns with your vision. Whether it's a drawing, document, or 3D model, we accept various file formats and offer professional support to optimize your design for production.

Is there a minimum order requirement for custom packaging?

The minimum order quantity for custom packaging depends on the specific product and customization options. Different products and customization requirements may have varying minimum order quantities. Please contact our sales team for more details, and we will work with you to determine the best solution based on your needs and order volume.

Can I request a prototype before placing a large order?

Yes, we encourage customers to review a prototype or sample before committing to mass production. This ensures that the packaging meets your expectations and allows for any necessary adjustments before the full order is produced. We offer sample services to help you make informed decisions, ensuring the final product aligns with your vision.

How long does it take to receive a custom packaging sample?

Custom packaging samples typically take 24-48 hours to produce, depending on the complexity of the design and your specific requirements. We aim to provide efficient service to ensure you receive the sample promptly for review. If the design is more intricate, the production time may be slightly longer, but we will communicate the estimated time clearly.

What customization options do you offer for packaging?

We offer over 100 customization options for packaging, including size, shape, material, design, and printing. Every option can be tailored to meet your product's specific needs, ensuring that the packaging enhances your product's presentation and aligns with your brand identity. Whether it's the appearance, material choice, or printing details, we provide personalized solutions to help your product stand out in the market.